Thursday, March 20, 2008

Rationalization in staff & Human Resource Management-Employee Consultation

Rationalization in staff & Human Resource Management
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Employee Consultation
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suggested policy for employee consultation

Surat municipal corporation is the local self government having 87 departments & 33 health centers aggregating 120 in total as per last establishment schedule.
Like any organization smc has also pyramid type of hierarchy synchronized with horizontal structure. linier hierarchy ranges from 6 to 9 in numbers from lowest rank up to CEO depending on departmental establishment. e.g. in administrative from peon to commissioner – 9, In health from sweeper to commissioner -9, In engineering from beldar to commissioner- 8 etc.
As per existing practice CEO is reviewing weekly/ periodical meetings up to forth level to take stock of assigned goal or evaluate work performance.
As per existing confidential report policy review is limited to direct 3 level for class 3 & upper categories.
Thus employee consultation of grass-root level to 4th level is rare or limited. that is also restricted to the disposal of work or job performance.
Why employee consultation is become necessary.
1/ Percolation of vision, policy, act, rules, regulations, targets,& mission. Simultaneously to communicate system, work methodology, citizen charter, standard of norms & procedure with updated developments.
2/ To take feedback from all levels regarding adopted strategy to achieve targets, problems faced by employees in job performance like lack of guidance, powers, authority, supporting papers/material, interdepartmental co-ordination, lack of conducive work environment, in fractures, shortage of man, machinery, equipments,& to contemplate relevancy of existing work of employee with his/ her skill, interest, work experience, also to contemplate external obstacles/ stress factors if involved.
3/ To evaluate training needs & analyze scopes of research & development.
4/ Last but not the least- apply healing & feeling touch with human resources concept to inquire & review service matter pending issues of employees.
Employee consultation may be adopted in following manner.
1/- To begin with grass-root level - Section/ Branch Up to lowest rank

2/ Departmental head up to section heads

3/ Divisional head consisting of inter departments up to departmental heads

4/ CEO consisting of divional heads

Proceeding of the meeting to be written & maintain properly. Also to be submitted to their departmental head within a week.
In this meeting they will also focus on the proceedings received from H.O.D. level as stated in proceedings.
Proceedings of the same will be written & circulated accordingly. Any issues even though of thrice discussion not sorted out may be referred to C.E.O. along with proceedings of the meeting.
By adopting this system the voice of lowest rank employee may be reflected at various level , timely/early redressal / compliance may be ensured.
Last but very innovative concept to consult employee from optimum transparency point of view may be adopted is reverse evaluation system i.e. subordinate may analyze the performance of his/her superior annually in terms of guidance/motivation/training while work/decision making/ attitude & most important one whether the actions of superior are synchronized with his/her ideology & thoughts on honesty, integrity & loyalty.

Some suggestions for taxation rules of surat municipal corporation

Taxation rules amendment suggestions.

Content in public Notice Suggestions
1/ No. 1 This rules shall be called henceforth Entire rules under
Taxation amended rules 2008
chapter -8 are altered or
couple of? to be clarified.
if some, than title needs
to be "Taxation rules
amendment" with foot
note :rest of the
provisions remains
unchanged.
2/ Carpet area, location / value / age factor, In any act or rules
building, etc which are not defined definitions of newly
specifically. To avoid any ambiguity incorporated words
or complication & bring transparency. becomes inevitable.
3\ Under section 129,131, of the BPMC act It becomes essential
& under Rules 07, 09,& 15 rate able to clarify the relevancy
value word is existing. of the same even after
amendment if kept
continue, or if not what
will replace it &
rationale/
calculation of education
tax, conservancy tax,
water tax etc which are
calculated on the basis of
rate able value now.
4/ Under location, age, value or multiply formula of the rate or
factor rates are given but how derived not. rationale to decide rate
should be given for better
under standing &self
assessment to the
taxpayer.
5/ Under occupancy factor only two categories In reality apart from two
are given. without tenancy
agreement i.e. in relation
etc occupancy is found
which if not clarified

problem in assessment
may arise. Else
discretion of assessing
authority will be there
which is not in
consonance with
accountability &
transparency point of
view.
b/ Also the rate for
multiply has been kept
same for owner &
tenant which is
discriminatory with
non resident category.
This will result in
direct revenue loss.
5/ carpet area to elaborate. It has been noticed
that majority of
complaints,
manipulation &
irregularities are found
in deciding area. e.g.
passage, balcony,
margin or open space,
waranda etc to include
in total carpet area.
This will also
minimize any
discretion on the part
of employee making
system simplified rater
than cumbersome.
6/ Final tax amount how to decide. It is proposed that
corporation shall
decide minimum
amount of tax. But
how, with what
rationale & logic as
well as proposed
amount is not
specified.
Transparency point of
view it is required.
7/ Extension to be treated as separate building. within same -
&extension to be treated for entire year.
building, separate
status is not logical.
Also title/ occupancy
deciding factors are
considered this may
me complicated &
may raise legal
dispute. Rather it may
be " Newly
constructed part of
building for
increased tax
purpose". That also
from the date of
completion of
construction or
getting BUC . In the
failure of producing
it for entire year
should be.
8/ Other than resident property's tax Kind of structure
factor is completely
ignored. This seems
discriminatory
compared to
resident. Should be
inserted for balance
of convenience.
9/ Other than resident property's tax No any list can be
kind of use to make more clear. exhaustive. Thus for
commercial criteria
may be taken like
activity covered
under VAT/
professional tax in
state or central or
Service tax under
excise registration
whether liable to
pay those tax or
not. while for
industrial factory
act 0or industry
define under I.D
act or other labor
act to remove any
ambiguity.
Rate for government. This is highest
slab. if not
recovered
regularly that will
turned in to
notional tax to be
receivable , May
not reflect true
financial position
& liquidity.
Panjarapole If other than
Govt. than what?
If considered
structure of
panjarapole &
charity use rate is
much higher.
Reclassification
of category will
be more
plausible.
Microvave tower Hoardings, All
Advertisements
may be placed in
this category.
Educational, social, health Old age home,
orphanage,
blood bank or
charity aided/
Govt. assisted
controlled,
NGO run health/
social/community
devlopment
projects without
profit motive may
be added.
Religious/ charitable To be more
specific If any
commercial
activity is going
on that area
should fall in
commercial
category.
consideration of common facility Common plots of
society, passages,
staircases,
escalators etc in
society or
complexes how
to be treated.
proportionate to
all or else to be
clarified.
Power of classification of area Deciding factors
on the basis of market value.
needs to be
elaborated. Thus
rationale to
decide. Else that
will result in
discretionary
which may result
in manipulative,
non transparent
system.
Age of building to decide. Rather that
suitable to clarify
the base. like
BUC./PLAN /
Water drainage
connection/
electricity bill etc.
Location factor under the land cable If land belongs to
SMC or
Government than
how? Lease rate
may be referred.
like wise wall
painted also.
Rule 9 (10) refund for vacancy. For the vacancy
of more than 60
days .75% refund
is not logical.
rather it should be
proportionate.

Sunday, March 9, 2008

To prepare programme for better implementation of RTI under s. 26 of the act.

Indeed it is pleasant surprise to know the initiative under section 26 of the act to fulfill the obligation under the act as a whole in general & a & b sub clause of section 26 in particular, after almost 2.5 years.
Better late than never.
It would have been better & more result oriented if the law graduation requirement for such trainers is insisted to know, understand, discern & percolate various perspectives of the act & evaluate emerging problems crops up in implementation at all levels.
Little exercise made in this regard so far is being published on my blogs periodically.

I will be obliged if feed back is being received by me.

Two way evaluation i.e. lower to higher heirarchy also to improve governance/ administration

As observed in governance generally in pyramid type of hierarchy superior is used to look just one or two level bellow in rank & file. resiliently management is evaluating governance from the perspective of only those people only from their angel which is not reflecting true scenario.
Also what higher up is believing for his/ her immediate subordinate may not be necessarily reality. their subordinate may have dual personality & dual life i.e. to show one 7 to implement & live different. thus what is perception of lower rank & file is not known to higher ups.
Even your self might have experienced the same in many of such cases of scam. that's why revers evaluation becomes inevitable.
Also so far as becoming true KARMYOGI IS CONCERNED NO ANY Law can do better j0b than arising self conscience & character building. what governance is needed is to inherit moral, ethics, austerity & simple living . thus we should design our training programme accordingly to develop the attitude of handling every issue in governance from other's perspective. if the same come in to reality i am sure entire governance will have different, innovative look.