SBI HAS STARTED TO CHARGE MrS. 60 FOR ISSUE OF NEW CHEQUE BOOK. The reason given is the cheque book is being issued centrally & this is postage charge.
Actually when account is opened in to bank it is incumbent on the part of bank to provide cheque book & it is part of account service too because without that person can’t withdraw the amount Or make payment. Of course now a days Debit card is issued to the customer & separate charge annually is being levied by the bank for that also.
Actually these are noting but plundering. Tent amounts to cheating to consumers by the banks. To get the cheque book one has to go to the bank fill up the requisition form & than cheque book is sent at home Under the circumstances why the cheque book cant’ be issued by the branch it self. If bank wants centralize issue it can but not by passing the cost on consumers unnecessarily. By this way bank also desires that consumers may use less cheque transactions thus more unaccounted money less tax to government encouraging black money vicious circle.
Not to issue cheque book without levying any charge including postal charges is defective service on the part of bank under consumer protection act also. & also treated as unfair trade practice under MRTP ACT TOO.
Like wise HDFC SECURITY informed me that they have stopped to send hard copy of transaction statements to the customer of security trading. Now the security agency is not only broker but something more than that. If they say that they send mail in this regard think twice, only 2 to 3 % of the total population of India has such net facility. & Apart from that when agency is charging annual fee , periodical charges etc even under consumer act & contract act also agency is supposed to send paper copy to the consumer free of cost. Instead of that they have started to plunder by saying that they will charge extra money to send in hard form This is unfair trade practice also. Thus it should be made mandatory on the part of all security agencies too send quarterly & annual statement to all consumers without extra charge.
: customercare@hdfcsec.com
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