implementation of RTI ACT IN smc

APPLICATIONS RECEIVED & DISPOSED

 YEAR RECEIVED DISPOSAL AVERAGE
 05-07 974 775
 07-08 1595 1283 132 P.M.
 08-09 2934 2288 244 P.M.
 09-10 6366 4903 530
 10-11 3336 2210 556
(up to sept.)
 TOTAL 15205


FIRST APPEALS RECEIVED & DISPOSED


 YEAR RECEIVED DISPOSAL AVERAGE

 05-07 103 103
 07-08 209 209 17 P.M.
 08-09 427 427 35 P.M.
 09-10 463 463 38
 10-11 207 207 34
(up to sept.)
TOTAL 1409
IN 09-10 FIRST APPEAL 8% TOTAL REQUEST
IN 10-11 6.2%
OVERALL LESS THAN 10%

SECOND APPEALS

 UP TO SEPT 2010 -111 CASES REPORTED FOR SECOND APPEALS AS PER REFERENCE OF STATE COMMISSION
 THUS LESS THAN 10% OF 1409 FIRST APPEAL & LESS THAN 1% OF TOTAL APPLICATIONS 15205
REJECTION
 139 SO FAR OUT OF TOTAL 15205
 THUS LESS THAN 1 %
 IN 09-10 OUT OF 6366 -65 CASES
 SECTIONS INVOKED- 8(1) G DANGER TO LIFE & LIBERTY,
 (H) IMPEDE PROCESS OF INVESTIGATION
 (J)PERSONAL INFO/(A) SOVEREIGNTY OF COUNTRY/
 PRIVILEGE OF PARLIAMENT/
 SECTION 11 THIRD PARTY & IN SOME NON AVAILABILITY OF RECORD
DISPOSAL

 FULLY PROVIDED RANGE FROM 60%
 TO 92% FOR DIFFERENT PIOs
 TIME BAR DISPOSAL APPRO. 20%
 PENDING 1 TO 3%
 ALL APPEALS ALMOSDT DISPOSED OFF WITHIN 45 DAYS
 OUT OF 1409 - 294 FIRST APPEALS DISMISSED I.E. 20% DUE TO EITHER INSISTENCE OF GRIEVANCE REDRESSAL OR PROVIDE INFO MATERIALY NOT AVAILABLE. THUS 80% IN FAVOUR OF APPLICANTS
KIND OF APPLICATIONS IN 09-10

 KIND NUMBERS %
 ILLEGAL CONSTRUCTION 1919 30
& PLAN PERMISSION
P.TAX &ASSSTMNT 309 5
BIRTH & DEATH REG. 95 1.5
SHOP REG.& FOOD LICENCE 302 5
CIVIC SERVICES 328 5
STAFF RELATED 397 6
RESOLUTION,PRAPOSAL 152 2.5
MISC. 2864 45

Price water house coopers report 2009

13% rural & 33% urban people are aware of the RTI Act
12% & 26% women respectively.
26% applicants had to repeatedly visit office to submit RTI applications.
47% said no sign boards of publicity & awareness or basic info.
89% PIO NOT USING PROVISIONS OF INSPECTION

75% APPLICANTS DISSATISFIED WITH INFO GIVEN.
38% PIO SAID RECORD MANGEMENT IS NOT EFFECTIVE.
43% PIO NOT AWARE OF RECORD MANAGEMENT GUIDELINES
45% SAID NOT IMPARETD TRRAINING
45% & 39% RESPECTIVELY NOT AWARE OF PAD & JUDGMENTS UNDER RTI
1% of fund recommended to utilize for record management training & awareness

EFFORTS BY SMC TOWARDS PUBLICITY & TRAINING & PROACTIVE DISCLOSURE

 AT ON SET TRAINING TO ALL PIO & ZONE STAFF IN 2006
 IN 2007 & 2010 TRAINING TO ALL PIO & APIO THROUGH SPIPA FACULTIES
 IN 2010 TRAINING TO PUBLIC AT AUDITORIAUM
 DISPLAY HIOARDINGS/ BANNERS & BOARDS CONTAINING INFO OF ACT AT 15 PLACES & ZONE OFFICES WITH GRANT OF STATE OF GUJARAT THROUGH SPIPA
 EXCEPT COUPLE OF JOB DESCRIPTIONS/STAGES OF WORK DISPOSAL,
 NORMS,& CITIZEN CHARTER FOR SOME OF THE DEPARTMENTS &
 RECORD HELD
 REST OF ALL MANUALS ARE DISPLAYED
 A STEP AHEAD SOME OF THE INFO LIKE BIRTH/ DEATH/ SHOP REGISTRATION/ PROPERTY TAX HAS BEEN PUT ON KIOSK AT 7 CIVIC CENTRES
 MOBILE GOVERNANCE FOR P. TAX INITIATED. LOOKING TO 60% POPULATION OF INDIA & 70 CRORE USERS IT IS STEP IN RIGHT DIRECTION
 THUS IT IS IN CONSONSNCE OF PROVISION OF TRANSPARENCEY WHEN ONLY 7% NET USERS ARE THEIR ACROSS NATION
 KIOSK CAN SERVE BEST OPTION FOR ACCESS OF INFO UNDER PUBLIC DOMAIN.
FEED BACK OF applicants

 42% said came to know about act through SMC publicity including scroll at digital display board at conspicuous places
 50% SEEKING INFO OF CIVIC SERVICES & CITIZEN CHARTER
 39% SAID OF NON REDRESSAL OF GRIEVANCE

FEED BACK OF PIO

 45% SAID REASON OF APPEAL DELAY IN PROVIDING INFO
 EQUAL No. said denial is the reason
 36% said implementation by smc VERY GOOD
 11% SAID GOOD
 22% SATISFACTORY THUS 71% QUITE HAPPY
 29% REPLIED NON SATISFACTORY